Vineya

Vineya's vision is that interpretation services for deaf people can be improved, therefore the agency is developing the technology to make this vision a reality. That´s the reason why they work hard every day, and, luckily, they are getting excellent results.

Interpretation services can be transformed when they are motivated by customer´s needs. That is why Vineya is absolutely consumer-centered. In this way, agencies can cultivate trust and create truly authentic experiences for the deaf community. Through this philosophy, a communication experience can be obtained that benefits all the people involved in the created process. And it all starts with the key principles and values by which Vineya is guided in its daily work.

The values of the organization are as follows; In the first place, they try to observe reality through the deaf lenses. This is the main source of information and inspiration for everything they do. It also follows a philosophy of focusing on the needs of consumers above all else.

Another key is mutual collaboration by both consumers and interpreters. One´s success is the other´s success, which is why this symbiotic relationship is promoted in all cases, at all stages of the communication processes.

On the other hand, partnering with agencies is key to transforming the communicative experience of the deaf public. Vineya seeks to ensure that professional sign language interpreters are always available, anywhere, at any time. They try to make it as universal as possible, in order to improve deaf people inclusion.

At Vineya, they constantly think that their work can radically change lives, because they have experienced it thousands of times. This is their biggest commitment, definitely. This commitment to innovation, which is a core value of the organization, has allowed to inspire first-rate services and technologies that are of great help to the deaf or hard of hearing community. This is the reason why they have been part of the Communication Service for the Deaf (CSD), which is actually its parent organization, since the year 1975.

At Vineya, comprehensive services are offered so that companies can offer inclusive communication, including technical services and training. In other words, Vineya trains its agency clients, in order for them to be able to offer their services to the deaf community, bringing inclusion to more people worldwide. Communications are dynamic, which is why the organization's software constantly develops new tools so that they are always at the forefront.